Duration: 9+ months Compensation: $55-65/hr Location: 100% REMOTE Responsibilities: Monitor assigned telecommunication systems to identify necessary upgrades and enhancements while implementing upgrades and patching telephony by conferring with vendors, developing, testing, evaluating, and installing enhancements. Identify and lead vulnerability remediations. Develop test and implementation procedures for call center changes and new builds. Stay abreast of the latest best practices by participating in educational opportunities through publications, networking, and professional organizations. Provide guidance, training, and mentorship to other employees through leadership and firsthand experience. Provide system support, including on-call rotation, troubleshoot, and resolve complex system issues. Requirements: 3 years of experience with the following Telephony Platforms: Verint - Call Recording and Workforce Management Avaya (CMS, Communications Manager, Experience Portal, Contact Center Elite) Mindful - Callbacks Application CTI Integration (nice to have) Contact Center Product Knowledge of other platforms (Genesys Cloud, Zoom Contact Center) Familiarity with Microsoft and Linux system administration. Strong troubleshooting and debugging skills. Outstanding communication skills. Seniority level Entry level Employment type Contract Job function Information Technology #J-18808-Ljbffr The Brixton Group
...Title: Remote Cruise and Travel Consultant Help clients plan their dream cruises and travel the world!**Are you passionate about... ...finish. This role offers flexibility with the opportunity to work from home. Responsibilities: Plan and book clients' cruises...
...Job Description and Duties The Secretary of States Office of Investigative Services is seeking to fill multiple permanent full-time... ...Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit...
...with Daily. Pay options & benefits! A Valid Driver's License is required and must be able to ride a bike. No experience necessary! Promote from Within Culture! Plenty of Opportunities for Career Development! As Security Guard, Security Allied Universal Security Services
...strongly preferred.Experience preparing Business Tax returns for service industry customers strongly preferred.Must possess or be able... ...resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.This is a virtual,...
...quality of team member. We offer exceptional benefits and working environments to exceptional employees. We are seeking a qualified medical billing specialist. The qualified candidate will have3* or more years of experience in medical billing*, be self-motivated, and...