Job Description

About the Role

If you're an energetic, goal-driven leader who thrives in a fast-paced, people-focused environment, we invite you to apply and lead the way in delivering excellence at European Wax Center.

We are seeking a passionate and performance-driven District Manager to oversee multiple centers across Central New Jersey. District Managers play a critical role in our continued growth and success—serving as inspirational leaders who coach, develop, and drive operational excellence. This is a hands-on leadership position that blends strategic planning, people development, and business execution.

Key Responsibilities

Leadership & Development

• Recruit, hire, develop, and retain high-performing Center Sales Leaders (CSLs) and Associates.
• Train and coach CSLs to consistently deliver on brand and operational standards.
• Champion a motivating, hands-on leadership style focused on growth, engagement, and high-performance culture.
• Maintain top-tier visual and operational standards across all centers.

Business & Operational Excellence

• Analyze performance metrics (sales, labor, expenses, KPIs) across centers and implement action plans to exceed targets.
• Optimize payroll and scheduling processes to support profitability.
• Roll out strategic initiatives to drive revenue and operational improvements.

Employee Relations & Compliance

• Lead employee lifecycle activities including onboarding, benefits, leave management, and employee relations matters.
• Foster a culture of accountability, professionalism, and team collaboration.
• Ensure workplace safety and protection of company assets.

Guest Experience

• Guarantee a consistently outstanding guest experience in every center.
• Support CSLs and teams in resolving guest concerns with empathy and urgency.
• Uphold EWC’s guest service standards through coaching and quality assurance.

Policy Implementation & Communication

• Drive the successful rollout of policies, procedures, and corporate initiatives.
• Ensure consistent brand execution in pricing, merchandising, and marketing efforts.
• Act as a key liaison between center teams and regional/corporate leadership to provide insights and feedback.

Qualifications & Experience

• 5–7 years of multi-unit leadership experience in retail or service-based industries.
• Demonstrated success in managing multiple locations and developing high-performance teams.
• Strong communication, leadership, and organizational skills.
• Proficiency in Microsoft Excel, PowerPoint, and related business tools.
• Bachelor’s degree in Business, Management, or related field preferred.
• Ability to travel 60–80% across the assigned district.
• Proven track record of achieving business goals through strategic leadership and execution.

Salary Range: $80,000 – $85,000 per year

What We Offer

• Competitive Base Salary + Performance-Based Bonus
• Benefits Package Including:
• Health, Dental, and Vision Insurance
• Paid Time Off (PTO)
• 401(k)
• Flexible Schedule
• Employee Discounts

Job Tags

Similar Jobs