Job Description

**IT Operations Technician** Start: **ASAP** Location: **Phoenix, AZ - work is ONSITE and candidates MUST be local** Contract Length: **5 months to start, likely to extend** Pay: **$29.00 - $32.00 per hour (depending on experience)** **Job responsibilities included but limited to:** Provide technical support to employees using phone, email, chat, and the ticketing system; provides in-person support to onsite employees and remote support to other locations Order, configure and deploy new equipment and manage used inventory and returned/loaner hardware and peripherals for timely disposition Assist in the implementation/installation, maintenance/troubleshooting, and licensing of software/applications Troubleshooting and maintaining certain IT infrastructure equipment such as computers/laptops, phones, printers, conference room, servers, access control systems and network devices Create and support user account and group membership setups Procure, setup, configure, distribute and troubleshooting of all mobile devices Work on projects and perform other duties as assigned Work a rotational on-call IT support schedule to include evenings and weekends as assigned **Minimum Qualifications:** 1 year technical experience supporting users with items such as computers/laptops, desk phones, mobile phones, printers IT related associate degree, or Equivalent combination of experience and education will also be considered. **Preferred Qualifications:** Experience installing, configuring, and troubleshooting MS Windows, Office, Outlook, and other basic Windows applications Experience assembling, maintaining, upgrading, and troubleshooting computer hardware and peripherals Experience troubleshooting networking equipment, Conference rooms audio/visual, and Security systems/cameras/badges Experience with workstation imaging software and an MDM solution such as Intune Experience in a heavy industrial setting Customer support or helpdesk experience IT certifications, such as a current Comp TIA A **Pay Details:** $29.00 to $32.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance

Job Tags

Hourly pay, Holiday work, Contract work, Temporary work, Local area, Immediate start, Afternoon shift,

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