General Definition of Work The Concession Manager provides leadership and supervision over quality customer service, food safety, food, beverage and product preparation and distribution to patrons. Responsibilities include operational safety, cleanliness, cash handling, efficient product inventory, and management of other part-time employees. Essential Functions Ensure the safe and quality operation of the food, beverage and merchandise equipment and amenities of the facility. Effectively manage staffing, schedules and superior customer service during assigned shifts for events and programs. Provide for accurate and efficient accountability of cash handling responsibilities including all revenues, deposits and software reporting. Provide for the proper record keeping for inventory, supplies, and product. Plans and oversees other employees in the preparation and distribution of food. Ensures food safety policies and facility policies and procedures are enforced. Provides for the effective start up and close out of concession operations and equipment. Reports issues and concerns to supervisory staff in a prompt manner. Qualifications Must be 18 years of age and have reliable transportation. At least one year of experience in food service/management. Good planning, customer service and communication skills are required. Previous management experience preferred. The City of Cape Girardeau reserves the right to notify only those individuals selected for an interview as to the status of their application for employment. EOE/ADA/ M/F/V City of Cape Girardeau
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