Job Description

ASSISTANT BRANCH/OPERATIONS MANAGER - ALBANY, NY

JOB SUMMARY:

Our client is seeking a highly motivated and results-driven Assistant Branch/Operations Manager to join our team. You’ll represent one of the largest commercial building products suppliers in the northeast with a robust product/service set including acoustic ceiling systems, architectural doors & hardware, drywall & steel framing, insulation, and exterior systems. As the Assistant Branch Manager, you will work closely with the Branch Manager to oversee daily operations, drive sales, manage customer relationships, and support staff development. You will play a key role in improving efficiency, ensuring excellent customer service, and contributing to the branch’s growth. This position is ideal for a proactive leader with strong operational, sales, and team management skills who is eager to take the next step into branch leadership. The ideal candidate will demonstrate initiative, strategic thinking, and a commitment to success.

COMPENSATION & BENEFITS:

• Competitive salary: pending experience $60k-$70k
• Health, dental, and vision insurance | 401(k) with company match | PTO & holidays
• Monthly cell phone allowance | Travel reimbursement
• Career development and training programs
• Full-time position - Onsite - Monday through Friday (typically 7am - 4pm)

KEY RESPONSIBILITIES:

Operational Management:

• Assist in overseeing all branch operations, including inventory management, logistics, and customer service.
• Ensure compliance with company policies, procedures, and safety regulations.
• Support the implementation of process improvements to enhance efficiency and profitability.
• Monitor and analyze key performance indicators (KPIs) to drive operational excellence.

Sales & Customer Relations:

• Work alongside the Branch Manager and sales team to achieve revenue and profitability goals.
• Build and maintain strong relationships with customers, vendors, and key stakeholders.
• Assist in developing sales strategies and identifying growth opportunities.
• Handle customer inquiries and concerns to ensure a high level of satisfaction.

Team Leadership & Development:

• Supervise and support branch staff, ensuring a positive and productive work environment.
• Train, mentor, and develop employees to enhance their skills and performance.
• Assist with recruiting, onboarding, and performance evaluations.
• Lead by example and foster a strong team-oriented culture.

Financial & Administrative Responsibilities:

• Assist in managing budgets, expenses, and financial reports.
• Support inventory control efforts, including ordering and stock management.
• Collaborate with the Branch Manager on forecasting and financial planning.

QUALIFICATIONS & EXPERIENCE:

• 2+ years of experience in a leadership role within supply, distribution, or a related industry.
• Strong knowledge of sales, operations, and customer service best practices.
• Experience in inventory management and logistics is a plus.
• Proven ability to lead, develop, and motivate a team.
• Excellent communication, problem-solving, and organizational skills.
• Proficiency in Microsoft Office and business management software.
• Ability to work in a fast-paced environment and adapt to changing priorities

Job Tags

Similar Jobs